Lobby Management System
From a simple touch of a screen, all the way through the queue, to the frontline staff and beyond, Lobby Management creates an amazing experience across branches
Each of your branch locations can be entered and set up with supervisors and frontline staff who are ready to assist your walk-in customers. Enter your products and services with a detailed service checklist that will ensure that each customer receives a consistent experience! The lobby sign in tool allows advisor's to easily sign in to different branch locations,record times for scheduled breaks and provides notifications when customers sign in to the branch. Nine reporting tools allow leadership the ability to see each branch and advisor's performance allowing them to analyze service levels, average wait time, average service time by service/branch. Reports also allow supervisors to see real time traffic reports. The lobby touch screen application allows your customers to sign in to the branch using a touch screen. The touch screen is configurable allowing branches to run local promotions.